Week in Review 7/13/19

I hope everyone had a great week. Thanks for checking out my weekly series posted every Friday, Week in Review. Enjoy a recap of how the week went down, and tell me about yours.

1) What’s gotten my attention this week?

The Embassy Suites in Overland Park, KS on Metcalf Ave. While my blog is typically not negative, I do like to be honest. So honestly, do yourself a favor and don’t ever stay at the Embassy Suites in Overland Park on Metcalf Avenue. I was going to do an entire post of the top 10 reasons why, but I’ll just leave this here for you to consider.

I saved up for my family to go to the Kansas City area, drove 3 small children 6 hours to get there, and assured my husband we would be comfortable because we were staying in an Embassy Suites.

It was hot. The AC in the building and room didn’t work well. Then housekeeping left a note that they did not change our bed because someone was asleep. We were gone. We called to order room service and were hung up on 5 times. I ended up just going to get random gas station food at the 7/11 next door before I had hungry, child meltdowns to deal with. After that all the little things just added up, like housekeeping not replacing our coffee in the room, being out cups at breakfast, no towels at the pool, bathroom in the pool out of order. . . . I could go on.

The place is outdated. The service is poor. This is coming from someone who is forgiving and has worked in the service industry before. When I attempted to complain onsite nobody followed up. When I complained to corporate, they apologized for the inconvenience and gave me some loyalty points. It really felt like an insincere and canned response. I told them that, and there has not been a response since.

UPDATE: I sent their corporate office a link to this post after it published and almost immediately someone from the hotel location and their corporate office got in touch with me to try to rectify the situation. I appreciate the follow-up but will proceed cautiously if staying at another property.

 

 

Note from housekeeping

Gas station food instead of room service.

2) What post should you check out?

Bloom Darling, Flourish! on the blog The Elephant in the Room is about growth, fear, acceptance (or lack of), and Kenyan music. It’s interesting. You’ll probably learn something. Check it out.

3) What’s been going on this week?

Getting back into the swing of things after being on vacation for 10 days. Look for a blog post early next week about what all I got into during my time off.

 

 

4) What’s going on this weekend?

I have a writing workshop and am updating my headshot this weekend. I’m kinda nervous about that. Like I hope my double chin doesn’t make an appearance. Plus I feel like I’ve aged at least 5 years during the baby stage of my 3rd kiddo. So I hope the picture turns out okay and doesn’t trigger some weird mid-life crisis.

5) Did you miss this post?

When You Spend Maternity Leave With Your Husband…Twice

6) What did my kids create?

Pumpkins on accident. We carved pumpkins on the back porch last fall. I guess some seeds were left behind and because of all the rain we’ve had, this pumpkin plant is taking over our back porch!

Thanks for reading. How was your week? What are you up to this weekend?

– Lacey